First impressions last and your reception is your clients? window to your organisation. A professionally trained assertive receptionist or frontline employee is essential. Whether answering the switchboard or handling a difficult client, it should be done with the utmost respect for confidentiality and discretion, a positive attitude and dependability. Our Frontline and Receptionist Course will transform your receptionist into a welcoming, professional and dynamic individual and a brand ambassador to welcome your guests.
This is offered either as a Public or an Inhouse Course (Inhouse: 4 or more delegates are required).